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Shipping & Returns

Return Policy

     We are committed to your complete satisfaction.If you are not satisfied with the merchandise you have bought, you may return within 15 days from shipping date. All returned merchandise must be in original package and must have all original tags attached. Refunds will not include shipping charges, you will be  responsible for the shipping and handling costs.Additionally, All packages should be sent via a  trackable method, such as EMS, UPS, or Federal Express. we are not  responsible for packages lost in transit.

     Once we receive your return, please allow up to 5 business days to complete your return or  exchange.

     Before returning goods, please contact us first to discuss the issues you are having 90% of the time  we are able to sort out the problem, without you having to send anything back.

Exchanges

     We will accept exchanges for a wrong size or color within 15 days of the original invoice date. Please  contact us with your Transaction ID and one of our team members will help you.If you would like to  exchange items to a different style, you would have to return your items for a refund(as per Return  policy) and place a new order for the style you prefer.

     You must contact us before sending the items back. All items sent back to us must be in their original  package and must have all original attached. 

     Delivery the item to the address we specify in the shipment (or another place we tell you). Please state all your information clearly inside your return including the original order number, buyer's name, address and telephone number.

     We do not cover the shipping cost of exchanges, you will be responsible for the return postage and  for the shipping and handling cost of shipping the exchanged items back to you. We recommend that  you add tracking and insurance when sending items to us for your own protection, as we cannot be  responsible for lost shipments. Shipping and handling charges are non-refundable.     

Order Cancellation

     Cancellation of an order must be requested before the order has been dispatched.Cause that we  process all orders as quickly as possible within 24-48hours after orderss placing, so we are not always  able to cancel an order after it is placed. Hope yoou can understand in this key point.Cancellation  requests after the order has been dispatched will be treated in accordance with our Return policy.

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